taraplay Privacy Policy – How We Handle Your Personal Data

When you register an account on taraplay, we collect the personal details you provide, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a copy of a valid government-issued ID to confirm that you meet the minimum age requirement and are who you say you are. When you make deposits or request withdrawals, we collect transaction-related data such as your chosen payment method, transaction amounts, and timestamps — this is necessary to process your funds accurately and securely. We also collect usage data automatically as you interact with the platform, including your device type, browser, IP address, pages visited, and session duration, which helps us improve the mobile experience for Filipino players. Cookies and similar tracking technologies may be used to remember your preferences and keep your session active; you can manage cookie settings through your browser at any time. We only collect information that is genuinely necessary to operate your account,process your transactions, and deliver a safe gaming environment.

The personal data we collect is used primarily to create and manage your taraplay account, verify your identity, process deposits and withdrawals, and provide you with access to the games and features available on the platform. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Your usage data helps our team identify technical issues, optimise page performance for mobile users in the Philippines, and improve the overall experience across all devices. Where you have given consent, we may also use your contact information to send you promotional messages about new games, deposit offers, or platform updates; you can withdraw this consent at any time by contacting our support team. We do not use your personal data to make fully automated decisions that produce significant legal effects on you without human review. All data processing activities are carried out in accordance with applicable data protection principles, and we retain your information only for as long as it is needed to fulfil the purposes described in this policy or as required by law.

taraplay does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers — these parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to do so, we may disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines, such as when responding to a lawful request or fulfilling our obligations under applicable gaming regulations. If taraplay undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We require all third parties who receive your data to maintain appropriate security standards and to use the information solely for the agreed purpose. We will never share your data with advertisers or data brokers, and we do not allow third-party tracking scripts on our platform beyond what is strictly necessary for security and payment processing.

We apply industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the taraplay platform is encrypted using secure protocols, ensuring that your login credentials, payment details, and personal information are protected in transit. Account passwords are stored in hashed form and are never accessible in plain text by any member of our team. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle player data are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data it holds. While we take every reasonable precaution to protect your information, no system is completely immune to risk, and we encourage you to use a strong, unique password for your taraplay account and to enable any available account security features. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities as required by applicable law.

As a player registered on taraplay, you have the right to request access to the personal data we hold about you at any time, and we will provide a copy of that information in a clear and readable format. You also have the right to request correction of any inaccurate or incomplete data, and we will update our records promptly upon receiving a valid request. If you wish to have your personal data deleted, you may submit a deletion request to our support team; please note that we may be required to retain certain records for a minimum period under applicable gaming and financial regulations in the Philippines. You have the right to object to or restrict certain types of data processing, including the use of your data for direct marketing purposes, and we will honour such requests without affecting your ability to use the core features of the platform. Where data processing is based on your consent, you may withdraw that consent at any time without penalty, though withdrawal will not affect the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page, and we will respond within a reasonable timeframe.

taraplay may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable laws in the Philippines. When we make material changes, we will update the date shown at the top of this page and, where appropriate, notify registered players through the platform or by email. We encourage you to review this policy periodically so that you remain informed about how your personal data is being handled. Continued use of the taraplay platform after any changes have been posted constitutes your acceptance of the updated policy. If you have any questions about this Privacy Policy or how your data is used, please visit our FAQ page or contact our support team directly. Your trust is important to us, and we are committed to being transparent about our data practices at all times.